Effective Date: Friday, 2 August 2024

1. Introduction

Welcome to Trendpack, a trusted distributor of cardboard boxes and packing materials. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, trendpack.co.za. By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you make a purchase, create an account, or contact us.

Non-Personal Information: We collect non-personal information that your browser sends whenever you visit our site. This may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies: Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our site may not function properly without cookies.

3. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders.

• Improve our website and customer service.

• Communicate with you about your orders, inquiries, or other requests.

• Send you promotional materials or other information if you have opted in to receive them.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Your Rights

You have the right to:

• Access and review your personal information held by us.

• Request correction of any inaccuracies in your personal information.

• Request deletion of your personal information.

• Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.

11. Consent

By using our site, you consent to our website’s Privacy Policy.